.support-shell{max-width:1240px;margin:0 auto;padding:32px 24px 80px;color:#e6edf7;background:#101725;min-height:100vh;font:16px/1.55 system-ui,sans-serif;overflow-wrap:anywhere;color-scheme:dark}.support-shell *{box-sizing:border-box}.support-shell h1{font-size:clamp(26px,4vw,36px);margin:8px 0}.support-shell h2{font-size:22px;margin:0 0 14px}.support-shell p{margin:12px 0}.support-shell a{color:#9ad5ff;text-decoration:underline}.support-header{display:flex;align-items:center;justify-content:space-between;gap:20px}.support-header p,.support-id{color:#aab9ce}.support-warning{padding:14px 18px;border-left:3px solid #d6af5e;background:#242434}.support-card{border:1px solid #354255;border-radius:14px;background:#172132;padding:22px;margin-top:20px;min-width:0}.support-workspace{display:grid;grid-template-columns:minmax(250px,330px) minmax(0,1fr);gap:20px}.support-shell label{display:grid;gap:6px;margin:14px 0}.support-shell input,.support-shell select,.support-shell textarea{width:100%;border:1px solid #61728c;border-radius:7px;background:#101725;padding:11px 12px;color:#f1f5fa;font:inherit;min-width:0}.support-shell textarea{resize:vertical}.support-shell button{border:1px solid #647994;border-radius:7px;background:#233e59;color:#f1f5fa;padding:10px 16px;font:inherit;cursor:pointer;min-height:44px}.support-shell button:hover{background:#305577}.support-shell button:disabled{opacity:.5;cursor:default}.support-shell :focus-visible{outline:3px solid #93d9fd;outline-offset:3px}.support-list ul,.support-messages{list-style:none;margin:16px 0;padding:0}.support-list li{margin:10px 0}.support-ticket{display:grid;text-align:left;gap:5px;width:100%;overflow-wrap:anywhere}.support-ticket.selected{border-color:#94d6fc;background:#254d6b}.support-ticket span,.support-ticket time{font-size:13px;color:#c4d1e0}.support-ticket b{font-size:13px;color:#9bf0c5}.support-actions{display:flex;gap:10px;flex-wrap:wrap;margin:16px 0}.support-messages li{border:1px solid #3a4e69;background:#1a2a40;border-radius:10px;padding:18px;margin:16px 0}.support-messages header{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}.support-messages time{font-size:13px;color:#bbc9da}.support-messages p{white-space:pre-wrap;overflow-wrap:anywhere}.support-messages li.support-note,.support-note{background:#342e21;border-color:#88754d}.support-compose{margin-top:24px;padding:14px;border-radius:8px}.support-shell .support-checkbox{display:flex;align-items:center;gap:10px}.support-checkbox input{width:20px;height:20px}.support-error{background:#482935;border:1px solid #ce8097;padding:16px;border-radius:8px}.support-badge{background:#28455c;border-radius:20px;padding:4px 10px}.support-metrics{display:flex;flex-wrap:wrap;gap:14px;margin:24px 0}.support-metrics div{background:#1d2d44;flex:1 1 150px;padding:16px;border-radius:10px;display:grid}.support-metrics strong{font-size:26px}.support-metrics span{font-size:13px}.support-metrics p{flex-basis:100%;font-size:13px;color:#bdccdf}.support-shell summary{cursor:pointer;min-height:36px}.support-assignment{border-top:1px solid #45546a;margin-top:20px;padding-top:8px}@media(max-width:700px){.support-shell{padding:20px 12px 48px}.support-workspace{grid-template-columns:1fr;gap:0}.support-card{padding:16px}.support-header{align-items:flex-start;flex-wrap:wrap}.support-list ul{max-height:330px;overflow:auto}.support-actions button{flex:1}.support-conversation h2{font-size:20px}.support-messages li{padding:12px}}